Contact Us

Our name: GSMnails

Phone number: 0086-15559061970(receive SMS)

Email: info@gsmnails.com

Physical address: No. 105 zhengda block zifang road shishi fujian China

Shipping policy

🌎 Worldwide Shipping

At GSM, we’re passionate about delivering our handcrafted masterpieces to nail enthusiasts all around the world. Shipping specifics, including charges and estimated delivery times, will be clearly laid out for you during checkout. We’re thrilled to offer complimentary shipping on all orders exceeding $69 USD.

🪄 Crafting Your GSM Magic

Every GSM nail set is uniquely tailored just for you. Our made-to-order approach not only guarantees personalized craftsmanship but also champions sustainability by reducing waste. Kindly allow 2-3 business days for our dedicated artists to craft your perfect set.

🚚 Shipping Timeline

Your order will be dispatched as soon as our nail techs finish handcrafting your nails. Keep in mind, we’re in full swing on business days, which excludes weekends and public holidays. As soon as your GSM package begins its journey to you, you’ll receive an email with a tracking number to chart its progress.

See below to find more information regarding delivery timeframes per destination.

📦 Lost or stolen item

We understand the frustration of awaiting a cherished package, only for it to go missing. While circumstances like these are beyond our control, our devoted customer service team will collaborate closely with you and the carrier office to address and resolve the issue. Your satisfaction is our priority, and we’ll make every effort to ensure a positive experience.

RETURN & EXCHANGE POLICY

Our Dedication

At GSM Nails, we’re committed to ensuring every customer’s experience is as radiant and flawless as our nails. Need help? 👋🏼 Reach out to us  info@gsmnails.com

Returns & Exchanges

For hygiene reasons, we are unable to process exchanges or issue refunds for situations where you have simply changed your mind or wish to request a different style or size.

We kindly advise you to thoroughly review your order and choose your size according to our each product details before completing your purchase. Your understanding of this matter is greatly appreciated. We value the trust you place in us, and we prioritize your health and safety above all. 💓

Faulty Items:

While rare, if you happen to receive a faulty item or if there’s an oversight on our part, please reach out to us immediately. We promise to address such issues with urgency and care, handling them on a case-by-case basis to ensure your complete satisfaction.

Thank you for choosing GSM Nails. We’re here to elevate your beauty, one nail at a time. 💅✨

If you have any further questions or require assistance, please don’t hesitate to contact us at info@gsmnails.com.We are here to help you throughout the return process.

Physical Address​

No. 105 zhengda block zifang road shishi fujian China

Email Address

info@gsmnails.com

Phone Numbers

0086-15559061970

Send us a message

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